Responsible Gaming
Gaming Should Be Entertainment
Online gaming and pokies should be enjoyed as a form of entertainment only. They should never be viewed as a way to earn money, pay bills, or solve financial problems. If you find yourself relying on gambling to make money or cover expenses, it's time to seek help.
Gambling always favours the house. The odds are designed so that over time, players will lose money. Play only with money you can afford to lose and treat any winnings as a bonus, not an expectation.
Age Verification
You must be at least 18 years old to access and use online pokies and gaming services in Australia. Some states may have different regulations—please check your local laws.
We take age verification seriously. If you are under 18, please do not use this website. If you suspect someone underage is gambling online, report it to the relevant state regulator.
Warning Signs of Problem Gambling
Do you recognise any of these signs in your own gambling habits? If so, it may be time to reassess your gaming behaviour:
- Chasing losses: Gambling more to try to win back money you've lost
- Hiding gambling: Concealing the amount of time or money spent gambling from family or friends
- Loss of control: Being unable to stop or reduce your gambling despite wanting to
- Preoccupation: Constantly thinking about gambling or planning your next gaming session
- Escalation: Needing to gamble with larger amounts to get the same thrill
- Neglecting responsibilities: Missing work, school, or family obligations due to gambling
- Financial strain: Borrowing money or getting into debt to fund gambling
- Mood changes: Feeling anxious, irritable, or depressed when unable to gamble
- Failed attempts to quit: Repeatedly trying and failing to cut back or stop
- Using gambling to escape: Gambling to cope with stress, anxiety, or other emotional problems
If you recognise several of these signs, please seek help immediately.
Self-Help Tools & Features
Most reputable online gaming platforms offer tools to help you maintain control. Use these features:
- Deposit Limits: Set a maximum amount you can deposit within a daily, weekly, or monthly period
- Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
- Reality Checks: Enable pop-up reminders showing how long you've been playing and how much you've spent
- Session Time Limits: Automatically log you out after a set period of gaming
- Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
- Account Cooling-Off: Take a break from gambling for a specified period before your account reactivates
Take advantage of these tools—they exist to protect you and help you gamble responsibly.
Support Organisations & Helplines
If you or someone you know is struggling with problem gambling, professional help is available. Reach out to one of these organisations:
Australia
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Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support services for all Australians. -
Lifeline Australia
Phone: 13 11 14 (24/7)
Crisis support and counselling. -
Beyond Blue
Phone: 1300 224 636 (24/7)
Mental health and wellbeing support.
International Support
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United Kingdom – GamCare
Website: www.gamcare.org.uk -
United Kingdom – GamStop
Website: www.gamstop.co.uk -
Canada – Responsible Gambling Council
Website: www.responsiblegambling.org -
United States – National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537)
All support services are confidential and free to use. You don't have to struggle alone—professional counsellors are ready to help.
If You Have a Problem, Seek Help Now
Problem gambling can have serious consequences for your finances, mental health, relationships, and overall wellbeing. The good news is that help is available, and recovery is possible.
Don't wait—if you're struggling with gambling, contact Gambling Help Online or one of the support organisations listed above today.
Remember: Asking for help is a sign of strength, not weakness. You deserve support, and professional counsellors are here to help you regain control.
Additional Information
For more information about responsible gambling in Australia, visit your state's gambling regulator or the Gambling Help Online website.
This content was last updated in 2026. Support services and contact information may change—always verify current details directly with the organisations listed.